Thursday, February 24, 2011

[rti4empowerment] Acknowledgement Mail.

 

Dear Airtel Customer,

We are unable to process your request as:

1. The Mobile Number is not mentioned in your email or
2. The mobile number mentioned is not in the correct format. Please mail the mobile number in the 10 digit format.E.g-XXXXXXXXXX.

We request you to resend the mail with the Airtel Mobile Number clearly mentioned in the Subject line.

Warm Regards
Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

---------------------Original Message--------------------------
Subject: [rti4empowerment] Acknowledgement Mail.
Date: 24-FEB-11
From: rti4empowerment@yahoogroups.com
To: rti4empowerment@yahoogroups.com
Message body:
Dear Airtel Customer,

We are unable to process your request as:

1. The Mobile Number is not mentioned in your email or
2. The mobile number mentioned is not in the correct format. Please mail the
mobile number in the 10 digit format.E.g-XXXXXXXXXX.

We request you to resend the mail with the Airtel Mobile Number clearly
mentioned in the Subject line.

Warm Regards
Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

---------------------Original Message--------------------------
Subject: [rti4empowerment] RTI Act is the only people-friendly law; use it
Date: 24-FEB-11
From: rti4empowerment@yahoogroups.com
To: humjanenge@yahoogroups.co.in
Message body:
http://suchetadalal.com/?id=c1aa2d97-a3da-24c8-4d64b0979525&base=sections&f#

RTI Act is the only people-friendly law; use it
February 23, 2011

Right to information is a formidable weapon that promotes transparency
and helps to curb corruption. While there are some drawbacks that can
be addressed separately, we must use this law to its full potential

Just who can use the Right to Information Act? This would seem a
strange or at best stale question, considering that the Right to
Information (RTI) was implemented in 2005, on 12th October to be
precise. But a little over five years later, the question is still
relevant, as many people continue to be ignorant of the potency of
this Act that could give them the information they seek, sometimes
resulting in justice for oneself-all with the power of just a pen and
paper.

The beauty of the RTI Act is that it is very Gandhian in its nature,
as it non-violently demands information from public authorities
(government departments) who are compelled to provide it under this
law. Prior to this Act, the executive and the legislature took umbrage
under the Official Secrets Act, 1923, and evaded making any
information public. When the RTI Act came into force, it generally
overruled the Official Secrets Act (which strangely has not been made
null and void as yet). So, if any officer tells you that he is
forbidden from revealing information under the Official Secrets Act,
do tell him that the RTI Act has nullified it, even though it may
still exist on paper.

Besides, all government departments across the country have been
directed to suo moto disclose information in the public domain,
preferably on a website, under Section 4 of the Act, within 120 days
after the Act was implemented, and to update information at regular
intervals. Many of them either have not done so, or have uploaded
inadequate information (read as, that which is convenient to them).

We shall discuss, in another article, the intricate details of Section
4 which empowers the citizen to procure information faster than a
written application under Section 6. Suffice to mention for now that
inspection of files (under Section 4) can be done by any citizen by
simply visiting a government office, and using the right to go through
the official documents, as well as demanding and getting photostat
copies/CDs of the required documents. Of course, certain documents
cannot be revealed under Section 8 (which also we will understand with
examples).

The best thing about the RTI Act is that the Public Information
Officer (PIO)-the designated officer to whom the application is
sent-cannot ask you the reason/purpose for your seeking information.
Section 6(2) clearly states, "An applicant making a request for
information shall not be required to give any reason for requesting
the information or any other personal details, except those that may
be necessary for contacting him." It does not matter who you are-you
could be a criminal-but you have the right to get the information.

A unique example comes to mind. Several years ago, when I was working
with a national daily, our resident editor received a very well
written inland letter in English from a prisoner, who was serving a
life sentence for murder in Yerawada Central Prison. He was kept in
the Open Jail due to his good behaviour. However, after he led an
agitation-joined by many fellow prisoners-against bad quality food
being served in the jail, the authorities decided to put him in the
closed prison as a punishment.

Humiliated, he filed an application under Section 6 of the RTI Act,
demanding a copy of the Prison Manual Act, to find out the reasons
under which he was transferred to the closed jail. Predictably, his
application was rejected and, therefore, he dashed off a letter to the
newspaper. My editor asked me to follow up the story. I called up the
Inspector General (IG) of Prisons and asked him the reason why the
prisoner's application was rejected. There was a flutter in the police
office as the IG asked his officers to have the RTI application
re-written by the prisoner and within 24 hours the prisoner received a
copy of the prison manual. What happened after that is another story,
but it highlights how people-friendly this Act is.

In all other laws, it is the citizen who is at the receiving end. For
example, if you disregard the red traffic signal, you could face
action from the traffic police. If you do not pay your income-tax in
time, you could be penalised. However, in the case of the RTI Act, the
public information officer has to supply the information asked for
within a time frame (30 days, if it is under Section 6, and instantly
if it is under Section 4) when the citizen (applicant) demands it.
Else, he could be penalised. (This has not been implemented in right
earnest as most of them are given a hearing and pardoned.) The
applicant can appeal to the first appellate authority (a senior
officer of the department given this additional charge), or the second
appellate authority, that is, the information commissioner.

Recently, Lucknow-based Aishwarya Sharma, all of nine years old, filed
an application under the RTI Act about a garbage heap in front of her
school. Thanks to her initiative and the amplification of the issue by
the media, the overflowing garbage dump has been taken away and a
library has come up at the spot. Teenagers in various parts of the
country and those who have appeared for competitive examinations have
filed RTI applications to demand copies of their original answer
sheets, when in doubt about the marks they have received. While some
have received them, most have had to file second appeals before the
information commissioners who have given favourable decisions.

As per the official record at the State Information Commissioner's
office in the Pune Division, 70% of the applicants seek personal
information. But as information commissioner Vijay Kuvalekar states,
most of them reflect social trends that affect many.

Of course, the RTI Act is not a magical wand, as procuring information
requires perseverance. At times, rejection of the application can make
one skeptical about the Act. There are cases of misuse also. But,
overall, it is a formidable weapon for the common man that promotes
transparency and helps to curb corruption, and since it has come more
than five decades after Independence, we should use it to its full
potential. Drawbacks such as its misuse could be addressed by experts.
Each one of us should conserve and strengthen the Act by invoking it.

(The writer is a senior editor, author and convener of Pune Metro
Jagruti Abhiyaan.) ¿ Vinita Deshmukh

--
yaishwaryaj.......an effort.......to fight for our rights...

helpline mobile 8081898081

email help yaishwaryaj@gmail.com

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