Public Comments on Electronic Service Delivery Bill invited by Depar
Posted by: "Venkatesh Nayak" venkatesh@humanrightsinitiative.org
Tue Apr 19, 2011 10:05 pm
Dear all,
The Department of Information Technology, Government of India has uploaded
the text of the Draft Electronic Service Delivery Bill, 2011 (Draft ESD
Bill) on its website seeking public comments on its contents. The Draft Bill
is attached and accessible at:
http://mit.gov.in/sites/upload_files/dit/files/DraftEDSBill_11042011.pdf
What is the Draft ESD Bill?
As part of the National e-Governance Plan several missions and projects are
in place that aim to modernise government business and service delivery
processes by using computers and other electronic devices. More than a lakh
Common Service Centres have been established across the country to provide
servioce delivery to people through electronic means. These could be receipt
of forms and applications, issue or grant of any license, permit,
certificate, sanction or approval and the receipt or payment of money by
whatever name called in a particular manner. Signature certifying
authorities, Unique Identification (UID) number delivering authorities are
doing their work. Yet several departments and authorities continue to
deliver services manually. Any citizen who has tried to access any public
service delivered manually knows how cumbersome it is. there is not enough
transparency in the system and this leads to corruption.
The Government of India plans to bring in a law that will compel its public
authorities and the State Governments to deliver all public services
electronically by a deadline in the near future. if the Draft ESD Bill
becomes law they will be compelled to do so. Electronic Service Delivery
Commissions will be established at the Central and State level for aiding
and monitoring the implementation of this law. The Draft Bill requires
proactive disclosure of all norms of services that will be provided
electronically. The Commissions are competent to receive complaints from
citizens about non-compliance with the provisions of this proposed law. The
Commissions can impose fines on Head of the Department or his/her
subordinate for non-compliance with the provisions of the proposed law.
What can you do?
It is laudable that the Government is seeking people's views on the Draft
Bill's contents. This Draft Bill is aimed at improving transparency and
accountability in electronic delivery of public services. As it has a
bearing on corruption and accountability it is important that people send
their views to the Department of Information Technology on its provisions.
Please send your views to: <mailto:abhishek@gov.in> abhishek@gov.in with
Draft ESD Bill mentioned in the subject line of your email. No deadline has
been stipulated in the public notice accessible at:
http://mit.gov.in/content/draft-electronic-service-delivery-bill-1
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Thanks,
Venkatesh Nayak
Programme Coordinator
Access to Information Programme
Commonwealth Human Rights Initiative
B-117, 1st Floor, Sarvodaya Enclave
New Delhi- 110 017
Tel: +91-11-43180215/ 43180200
Fax: +91-11-26864688
Skype: venkatesh.nayak
Website: www.humanrightsinitiative.org
<http://www.humanrightsinitiative.org/>
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