[Attachment(s) from Jagdeep DESAI included below]
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2012 JUN 21
The Customer Service Executive
CSIA
GVK
Hello,
In reference to the various communications regarding the traffic conditions on the land side at both domestic and international terminals, particularly after this news report
Till such time the terminal is ready, it is really expected that the passengers and other users, experience the approach and exit worthy of an international airport, and not a situation compared with Kurla or Bandra railway terminuses.
After all, the impression the first time visitor, and even regular arriving passengers is what is perceived just after getting out of the airport, no matter of its amenities and facilities within.
An example is the inter terminal contract buses, as seen in the pictures.
They are registered in Thane, the drivers blow horns incessantly, which create noise pollution, reverberate and resonate in the departures, echo in the arrivals, and what is worse, they are the air / pressure horns, which are illegal.
Almost all the luxury Volvo and Mercedes coaches being used by travel agents, tour operators, hotels, use sucjh illegal horns, and the drivers blow them as if it is their birth right.
Years ago, around ten years ago, it was stated that Sahar resembles an ST terminal
Though the author tried very hard to present a positive picture,m the reality is that it has seriously deteriorated.
Now it resembles a train terminus, more like Kurla and Bandra.
On the departures level at the Sahar terminal, people are sleeping on the kerbside porch way, meant for passengers to move onto the departure gates, forcing passengers to walk on the carriageway with their baggage trollies, and create hazardous traffic conditions for themselves, and for all users.
This in turn creates undesirable conditions for drivers who then start honking their horns and halting and stopping anywhere they get space, any how, and any way.
Total chaos.
The Tops guards have no idea of how to handle this, much less any desire or power, because instead of moving around in twos, only one highly untrained, not briefed person wearing a uniform, is not at all effective.
The MTP are nowhere to be seen.
The sole tow chain and the driver just goes around making announcements with a public address system which no one can comprehend because it is unclear, again, like announcements at railway stations.
The Tops guards have no idea of how to handle this, much less any desire or power, because instead of moving around in twos, only one highly untrained, not briefed person wearing a uniform, is not at all effective.
The MTP are nowhere to be seen.
The sole tow chain and the driver just goes around making announcements with a public address system which no one can comprehend because it is unclear, again, like announcements at railway stations.
The CISF are supposed to be there for security and safety of the area and public.
Traffic management is neither their area of operations, nor that they should in fact should divert their attention.
Traffic management is neither their area of operations, nor that they should in fact should divert their attention.
The result, total chaos, and free for all.
Construction vehicles go against traffic at night, many are without lights, accidents are waiting to happen.
have a look at the area just outside the exit from the pick up area after arrivals, and see how the vehicles and pedestrians are in avoidable conflict, the BEST bus stop is also an island, at the middle of a crossing junction, again, where construction vehicles, huge cement concrete mixers, dumpers, bash on regardless of safety and traffic rules.
have a look at the area just outside the exit from the pick up area after arrivals, and see how the vehicles and pedestrians are in avoidable conflict, the BEST bus stop is also an island, at the middle of a crossing junction, again, where construction vehicles, huge cement concrete mixers, dumpers, bash on regardless of safety and traffic rules.
Taxis, auto rikshas, private vehicles, Buthello and Geetee and other contract buses stop and park any where.
The lighting is abysmal, and in fact, at what was called the Ambassador circle, vehicles are seen moving again, regardless of red lights, and in wrong direction, leading to potential accidents, and the perpetual traffic jams.
Even in Nagpur, there is system of entry coupon with timing, for both arrivals and departures, if I am not mistaken, rs.30 for half an hour.
The same needs to be immediately implemented in Mumbai at both domestic and international, to reduce the traffic congestion, which will cut down many vehicles lingering on beyond limits.
Maybe, no charge for the first ten minutes, Rs. 50 for the next ten, Rs.100 for the next twenty, and Rs. 150 per half an hour thereafter for four wheelers, double or triple for coaches, etc.
That is a matter of detail.
There is a lot to be done about the taxis and autorikshas, for short distance, and long distance, with separate parking lots for these distances, or even East, West, Nort, South, etc., which will benefit both passengers and the taxi and autoriksha drivers, etc.
A sad situation which can easily be set right by simple systems in place.
Once again, if asked, the undersigned will be happy to assist in this public service.
Thanqx.
Jagdeep
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First look sahar, T2
Work on the much-awaited international terminal at the Sahar airport is 60% complete; will be operational by end of 2013
Yogesh Naik
For all those who have been harassed just by the effort of getting to the Sahar international airport, here's some good news. By the end of 2013, the new T2 terminal will be ready for take-off and with it will come a 6-lane expressway that help you zip across the busy, sweaty Andheri traffic.
Designed by the American firm SOM, the new terminal is expected to meet international standards, in aspects such as architecture, planning, technology, functionality and service.
Though the domestic airport at Santacruz was recently renovated it was felt that Andheri's Chhatrapati Shivaji International Airport - the country's second busiest - needed a larger, better planned airport. This will function alongside the new international airport that is being planned at Panvel.
Though international traffic will shift to T2 next year, a few domestic airlines will move their operations there a year later. The remaining will continue to operate from the old terminal along with privately owned aircraft.
Built for international flyers, the new terminal which will have 188 check-in counters, will also have 60 departure immigration counters and 76 arrival immigration counters.
The new terminal has an interesting X-shaped parking lot for aircraft, designed to accommodate more in lesser space. It will have 32 fixed wing bridges and 66 passenger boarding bridges.
Sixty per cent of the work on T2 has already been completed. Most of the work on the car park - built to accommodate 5,000 vehicles - has also been completed. Landscaping will be done on the car park terrace, taking away from the concrete feel of the terminal.
The new airport caters to the wallet-happy. The retail area, spread over 21,000 sq mts, will have high-end fashion and accessories, duty free goods, handicraft items as well as convenience stores.
And lest you forget that you are still very much in India, art work on the walls at the terminal will remind you of the country's best with Mumbai and its many iconic sites getting a special emphasis. As you fly away notice the roof of the terminal which is in the shape of a peacock's eye.
See pics below
As per estimates, the terminal will have the capacity to handle over 4 cr passengers per year
It will have over 130 immigration counters
The X-shaped ramp for the aircraft will have 32 fixed wing bridges and 66 passenger boarding bridges
The airport will be equipped with 41 travelators, 47 escalators and 73 elevators
It will have over 5000 sq mts of landscaped area above the car park
Work on the much-awaited international terminal at the Sahar airport is 60% complete; will be operational by end of 2013
Yogesh Naik
For all those who have been harassed just by the effort of getting to the Sahar international airport, here's some good news. By the end of 2013, the new T2 terminal will be ready for take-off and with it will come a 6-lane expressway that help you zip across the busy, sweaty Andheri traffic.
Designed by the American firm SOM, the new terminal is expected to meet international standards, in aspects such as architecture, planning, technology, functionality and service.
Though the domestic airport at Santacruz was recently renovated it was felt that Andheri's Chhatrapati Shivaji International Airport - the country's second busiest - needed a larger, better planned airport. This will function alongside the new international airport that is being planned at Panvel.
Though international traffic will shift to T2 next year, a few domestic airlines will move their operations there a year later. The remaining will continue to operate from the old terminal along with privately owned aircraft.
Built for international flyers, the new terminal which will have 188 check-in counters, will also have 60 departure immigration counters and 76 arrival immigration counters.
The new terminal has an interesting X-shaped parking lot for aircraft, designed to accommodate more in lesser space. It will have 32 fixed wing bridges and 66 passenger boarding bridges.
Sixty per cent of the work on T2 has already been completed. Most of the work on the car park - built to accommodate 5,000 vehicles - has also been completed. Landscaping will be done on the car park terrace, taking away from the concrete feel of the terminal.
The new airport caters to the wallet-happy. The retail area, spread over 21,000 sq mts, will have high-end fashion and accessories, duty free goods, handicraft items as well as convenience stores.
And lest you forget that you are still very much in India, art work on the walls at the terminal will remind you of the country's best with Mumbai and its many iconic sites getting a special emphasis. As you fly away notice the roof of the terminal which is in the shape of a peacock's eye.
See pics below
As per estimates, the terminal will have the capacity to handle over 4 cr passengers per year
It will have over 130 immigration counters
The X-shaped ramp for the aircraft will have 32 fixed wing bridges and 66 passenger boarding bridges
The airport will be equipped with 41 travelators, 47 escalators and 73 elevators
It will have over 5000 sq mts of landscaped area above the car park
On Sun, Mar 11, 2012 at 6:24 PM, Jagdeep DESAI <jagdeep.desai1@gmail.com> wrote:
2012 MAR 11The CommandantAPSUCISFMumbaiCPMPThe JCPMTPThe CMDTops GroupHello,Scenes at CSIA, domestic terminal area on 2012 MAR 11, around 17h30 to 17h40, very few photos, out of the many situations which should not be at an international airport.A private taxi, without driver, parked just before the CISF security check, and even after I told the CISF personnel about this, he only waved me to go.The Tops Group guard, with clamp, appears to be relaxing and chatting with his friends, looking the other way, with the clamp lying carelessly.
Typical scene of vehicles stopped at angles because of poor traffic management by CISF, MTP, Tops Group.There were any number of taxis with drivers standing outside and seated, without uniform, parked waiting at outside both arrivals, 1A, 1B, for passengers solicited by their touts.I told one Tops Group guard about these, while he was casually talking to one of them, that he should remove the taxi parked in Rs.500 no parking tow away zone.The driver pretended to get in, but did not move.At 1A, there were any number of taxis and auto rikshas at the kerb side of the road, waiting for soliciting passengers.
The entire area had taxis, auto rikshas, cool cabs, contract buses, halted and stopped at random places all over.No control, no regulation, no discipline.Complete breakdown.Every day is a Sunday.Thanqx.Jagdeep DESAIArchitectSecretaryFounder TrusteeForum for Improving Quality of Life in Mumbai Suburbs+91 98 6922 7148>>>
On Sat, Mar 10, 2012 at 10:22 AM, Jagdeep DESAI <jagdeep.desai1@gmail.com> wrote:
बुरा न मानो होली है
2012 MAR 10The CommandantAPSUCISFMumbaiCPMPThe JCPMTPThe CMDTops GroupHello,
Scenes at CSIA, domestic terminal area on 2012 MAR 10, around 08h15 to 08h30, very few photos, out of the many situations which should not be at an international airport.A boy on his cycle for his morning exercise, on the median divider on the ramp up to departures, Terminal 1A.He must be doing it everyday, without any care in the World.
Don't want to imagine if he loses his balance and some vehicle is speeding down, and can't control in time because no one expects anyone to cycle on the median divider, let alone a child.How are such activities allowed to pass through all the CISF security, not to menmtion, not a single MTP in sight anywhere.It could be anybody.
Empty auto rikshas and taxis coming up the ramp are common.
See car number MH 46 P 2978 parked in Rs. 500 no parking, behind two Buthello buses also parked in no parking, 1B.
The bus ahead of it, on CISF duty came out sharply left, to leave after some off duty CISF personnel entered it, and then just before turning right towards the so called VIP waiting area, stopped in the middle of the carriageway, blocking vehicles, to pick up one more javan, who walked casually towards it after getting out of the terminal.No semblance of a strict regimented and disciplined protocol, which any uniformed organisation should have in place.I have seen in Ataturk International Airport, Istanbul, Turkey, and on the roads and public places how smartly the security forces are gathered, in a very orderly manner, and duties distributed, and similarly, after duty, gather once again, and proceed to their vehicles in a group and disperse in again, a disciplined manner.All of them clearly appeared to take pride in their work, and looked focussed
Aside from that, the management of that airport appear to be very young and dynamic
For the vehicle parked behind the buses, I asked on Tops Group guard, he said it is not our job, that is CISF area, and the CISF duty time is over, the relievers have not come yet.Just then I spotted one very fresh looking CISF javan, who appeared to be, without any brief, except to stand around with his weapon, and stroll the area, and who could not understand head or tail of what I was telling him about parking in no parking, only after I showed him the photograph, did he start moving slowly towards the car.While talking to the Tops Group guard, on SUV came and settled in the VIP waiting area, and I asked the guard, how did he allow him, he said, he is a VIP.
On what basis, is he one of the listed persons, he said, no, but what can we tell these fellows.Then there are two lines of cool cabs in Rs. 500 tow away zones, waiting to enter their parking area, with large mobs of over aggressive drivers waiting to go against any one who question this clear violation, saying very threateningly, rasta bahut bada hai, niklo.Every self respecting auto riksha, taxi, cool cab, self styled VIP, VVIP, contract bus on public duty, even many private vehicle drivers feel it is his God given right to halt, stop any where, and who cares about the traffic rules, basic courtesies, let alone the inconvenience to the users who want to be law abiding.Any number of taxis and cool cabs parked outside pick up area, while their drivers go and solicit passengers in arrivals.The Buthello bus parked at an angle, allowing more vehicles to halt behind it, blocking off vision and one lane.Private vehicles parked below the flyover, without drivers, 1A, and Gee Tee bus in the background, all in Rs.500 tow away zone.Gee Tee buses are also found driving any way in the international airport, blocking traffic, as seen in the photo sent earlier.Then a Mumbai Police Bolero, could not get the photo, was waiting at red signal, for a refreshing change, to turn left towards Mumbai side, and suddenly took a U turn, against traffic coming from North on AYJ WEH, and went back into airport area.Basically, the traffic situation has completely deteriorated and CISF, Tops Group, MTP , seem to have given up enforcement.It is time to remove the Rs. 500 tow away signs, forget about discipline, traffic rules, and let the traffic be on its own, particularly the auto riksha and taxi drivers and touts.Thanqx.Jagdeep DESAIArchitectSecretaryFounder TrusteeForum for Improving Quality of Life in Mumbai Suburbs+91 98 6922 7148>>>On Thu, Mar 8, 2012 at 11:12 PM, Jagdeep DESAI <jagdeep.desai1@gmail.com> wrote:
बुरा न मानो होली है
2012 MAR 08The CommandantAPSUCISFMumbaiCPMPThe JCPMTPThe CMDTops GroupHello,As an observer and well wisher of Mumbai airport since over thirty years, actually many more if we count when I first took off in an aircraft from Mumbai, I can see the land side situation is deteriorating by the hour, mostly due to the lackadaisical approach by the security and traffic management authorities, no matter what the GVK, MIAL, try to initiate.The former Chief Minister of Maharashtra, Sharad PAWAR once described CSIA as being as good as a ST bus terminusThat was the description of the insides then.Have enclosed my security pass from 1982, scan 0002, just to see how closely, I have been trying to work with then AAI, and now GVK, MIAL, to help improve matters, and in fact, had a new domestic terminal at Santa Cruz as my final year Architectural Design thesis.But looks like not to much avail.Look at the photos of the armoured car parked almost permanently parked facing the arrivals, international terminal.This means, to chase any vehicle it will have to reverse, turn around, and then move forward, taking more time than if it was parked in take off position.Further, the commandos were observed sleeping inside, with paper put on the window, for reasons best known to them.When they are outside, they are seen seated, reading newspapers, etc.
How secure can we feel.
Meanwhile, touts, miscreants, unauthorised hawkers, etc., move freely.Below the up ramp, construction vehicles move against traffic at will, pedestrians and apssengers waiting for BEST buses are at great risk.In the domestic terminal area, the taxis, autorikshas, private vehicles, contract buses, have no problem in moving against traffic in one ways, coming from all directions, endangering pedestrians, other vehicles. and tempos are now parked at right angles in departures area, see photograph 201203082149.Traffic jams, chaos and confusion, road rages prevail throughout the day and night at both terminals, as can be seen in the pictures, departures, as everyone wants to be at the entrance, meaning vehicles stopping any where, at angles, double, triple parked, blocking those vehicles who have by mistake taken care to go closest to the kerb, and follow the etiquette at worst, contract buses, cash vans, park any where even in no parking tow away zones.The private security, MTP are seen chatting away, when asked about the traffic situation, persons wearing Tops Group uniforms and orange jackets simply smile, and say, they have requested the taxi drivers to move, but they have gone for lunch.Simple traffic calming features can be put in place, if the MTP, CISF, Tops Group cooperate and get proactive, I am sure, GVK, MIAL, will be happy to incorporate them.Nowadays, the situation is that it is competing very hard with Kurla, Borivali, Bandra railway terminuses on the land side, and winning the chaos and disorder prizes, and not to mention the touts offering taxi, auto, and hotel services at extortionist rates to just arrived passengers new to Mumbai, just like at Dadar, Bandra, Kurla, CST, etc.People can also get tea by unauthorised hawkers pushing a passenger trolley cart, if the rates in the refreshment stalls are too costly, as per the photographs.
Utter indisciplined traffic, total lack of management and enforcement by Tops Group and ineffective patrolling by CISF and casual approach by Mumbai Traffic Police, leading to chaos at all times, plus the free movement of touts, unauthorised hawkers, and such people, leading to more congestion, and adding to the security threat.Faster dispersal of vehicles and people minimises this security risk.
Unwanted waiting by vehicles on road sides and along side foot paths, double parking, angled parking, contract buses and cash vans, tempos, etc., blocking traffic mean good chance of traffic build up, and less chance for emergency vehicles to enter and exit.Does it also look like an international terminal from the way the traffic is managed by the MTPO, CISF, Tops Group.The private security guards are many times seen sitting around on barricades, chatting with auto drivers, resting in the shade of trees.A very good initiative of GVK, MIAL, putting plastic cones to segregate the traffic turning towards City, and towards Andheri at the exit on Ali Yavar jund Western Express Highway, Sahara Star signal, was some how removed.In fact such barricades are absolutely essential to guide vehicles at the departures and arrivals, so that no double triple angular parking takes place, and traffic moves smoothly and freely.There are any number of auto rikshas, taxis, cool cabs parked on the sides waiting for their place in the queue, further congesting the road.The lighting under the ramp going to the departures, and on the South East portion of the Terminal 1A is much less than desired, leading to possible security threats.In any case, the entire traffic alignment has to be changed at the Sahara Star junction, entry from North side, exit from South side, will relive the movement manifold, and minimise the criss crosses at the present junctions, which are accident sites.The traffic scene at the junction in fact, is a total anti thesis of what the correct traffic management should be, vehicles facing directly against each other at both the signals, the constables on ground wrongly thinking that bring the vehicles well beyond the stop line and bunching them under the flyover will mean faster dispersal, is totally wrong.BEST bus drivers have no problems in getting into extreme right lane wrong side North of Jal Hotel, and racing to cut left to enter airport lane.
Any number of vehicles go wrong side against traffic where the transport, bus, taxi offices are, South side of AYJ WEH, after the left turn towards City on exit.
There is no traffic law and order, and pedestrians crossing are at their own risk, there is no more a zebra crossing, let alone raised pedestrian crossing.The taxi stands within the airport complex must be moved to under the flyover, so that the congestion inside is reduced and pedestrians can walk more safely.This will also free the private GVK, MIAL land and allow for a much larger tarmac for inter terminal and terminla city bus operations, which are the need of the hour.It is also earnestly suggested to have a system of time coupons on entry to the airport complex, not only for arrivals, but for all vehicles, all vehicles, including buses, taxis, auto rikshas, private cars, so called VIP cars, official vehicles, etc., ten minutes no charge, Rs. 50 or whatever, every ten minutes thereafter, which will reduce the congestionUnless measures are taken now, the situation will go out of hand and it will be a complete free for all like at the railway stations.Thanqx.
Jagdeep DESAIArchitectSecretaryFounder TrusteeForum for Improving Quality of Life in Mumbai Suburbs+91 98 6922 7148>>>From: Jagdeep DESAI [jagdeep.desai1@gmail.com]
Sent: Wednesday, October 12, 2011 1:32 AM
To: Yourcomments; bom.traffic@airindia.in; buthellobus@gmail.com
Cc: Vikram Sethi; animish thaker; Sameer Buddha; dg@cisf.gov.in; digops-int@cisf.gov.in; digwz@cisf.gov.in; mumbai-apsu@cisf.gov.in; Traffic Police; dcp.traffic.west; Mirza Azmatullah Baig
Subject: Buthello Contract Buses
Namaskar,
In reference to the contract buses of Buthello, on contract for Air India, s well as CISF
They are found to be parked without driver in no parking zones at both CSIA Terminals 1 and 2.
Photos show these at the domestic terminal, and earlier, have sent photos at the international terminal.
The operators and drivers should be informed, not to mentioned, punished, that they should set the examples to the public.
Thanqx.
Jagdeep
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Attachment(s) from Jagdeep DESAI
2 of 2 Photo(s)
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